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FAQ

The Answers You Need

What is the return policy?

  • ORDERS CAN ONLY BE CANCELLED WITHIN 12 HOURS OF PLACING YOUR ORDER. 

  • Outside of the 12 hours there are no returns or cancellations.

  • If Motto & Muse made an error, Please email cs@mottoandmuse.com.

  • If Merchandise is incorrect or damaged we will gladly replace the merchandise or issue a store credit.

  • Merchandise being replaced for error or damage do not need to be returned to us

  • Shipping cost are non-refundable

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